How to - Bluestacks Fix: Can’t establish a reliable data connection to the server and can’t sync Google account


I am using ‘Bluestacks’ software emulator for some time now. And it was a perfect emulator to test any android applications or games on PC. Recently it stopped working and showed me an error message “can’t establish a reliable data connection to the server”.This error message came when i tried to access PlayStore directly from the screen”. And it's now not letting me sync my Google account as well. When I try to access Playstore directly from bluestacks browser, it's now showing me “certificate is not trusted” error.

bluestacks showing error in windows



Blustacks can't sign in


I tried reinstalling and reinstalling older versions, clearing the cache of Playstore services in app settings, downloaded Youtube Apk and installed directly. But nothing worked so far. So I decided to close it for a while since I couldn't find any other fixes online. Recently I opened it again to search for and fix the problem. And guess what? I found it!
The “Antivirus Software apparently causes this”. I am using ESET Smart Security. I tried disabling antivirus before. But simply disabling won’t work. You need to go to “Setup-> Enter advanced setup.
And unmark option “Enable HTTP checking”.

Bluestacks antivirus


Note: - If you are using any other antivirus software follow the corresponding method to disable HTTP checking. And that’s it. I can now sync my google account and connect to the Playstore. The network problem now fixed.

Update - Fix 2
From an anonymous user comment
Bluestacks fix


This fix is also working. You need to exclude Bluestacks from HTTP filtering where it says exception on your antivirus software.
 On my Antivirus software, ESET  this is what it looks
Bluestacks error problem solution

Windows Bit Defender Test *** Needs Confirmation***


I'm not verified this -  on karspersky the settings are located in the lower left part of the window of the antivirus home screen. For more info where is the setting located check here

Kaspersky Settings

You can find additional settings from there

44 comments:

  1. well, I couldn't find that option in Windows Defender, but somehow (of course) when I closed BlueStacks and opened it again it worked. Gotta love HYTTIOAOA, works way more often than anyone ought to admit

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  2. thanks so much budy coz my problem was solved................

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  3. i dont have any antivirus on my computer, but it says the problem. what should I do

    ReplyDelete
    Replies
    1. hmm. Try full reinstall with offline version. Make sure to clean install. Its very tricky to unistall and clean install bluestacks. Because simply uninstalling won't erase data files. The XDA forum has offline versions and guide for clean installations.

      Delete
  4. waow.. thanks man.. cant find solution in 2 year.. @@

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  5. i dont have any of that stuff and im using windows 8.1 and nothing is working!
    PLEASE HELP ME!!!

    ReplyDelete
    Replies
    1. Hi. sry for late reply. i'm using windows 7- 32 bit. I haven't upgraded to 8.1. I don't know about windows 8.1. However can u check the settings of inbuilt windows bit defender? firewall? if its installed ?

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  6. Thank you very much! This helps me a lot too! :)

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    Replies
    1. you are welcome. glad it helped you :)

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  7. Thanks so much coz my problem was solved 100%.............

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  8. I cant find my internet security please help me fix my bluestacks

    ReplyDelete
    Replies
    1. what antivirus software you use? it most likely be seen at bottom right corner or google "how to see what antivirus i have". hope this helps

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  9. How to use blue stacks when anti-virus is sophos?

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    Replies
    1. i haven't used that antivirus before. may be settings like in ESET?

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  10. simply exclude bluestacks from http filtering where it says exceptions

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    Replies
    1. Hey thanks. This is working too. I'll update post

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  11. Thank You.Exclusion in Avast did the job!

    ReplyDelete
  12. how do I disable HTTP checking on Windows Defender? I can't find how to to it please help me?

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    Replies
    1. *** This still needs confirmation
      Hi. i'm not sure how it works on Windows Defender as i don't have it.
      However, Try the following
      1. Open Windows Defender
      2. Open Settings Tab
      3. There is an option to excludes files and location (i added screenshot above)
      4. Exclude the files ( As seen under Update fix- 2 screenshot (Red rectangle))
      5. Save changes
      Let me know if it works or not. thank you

      Delete
    2. was this helpful ?for me it wasnt

      Delete
  13. Thank you so much.

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  14. i am having quick heal total security how to solve the proble iam also having same problem about the cant relish one please help

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  15. thank you bro , i fixed it, thank you very much :D

    ReplyDelete
  16. Replies
    1. The procedure may be similar as written in the post. The difference is your antivirus interface (UI) is different and you have to find the settings.

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  17. I have a quick heal antivirus pro, how do i do it in that case? :/

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    Replies
    1. Check the UI of your antivirus. You need to find the web filtering settings on your Antivirus Software. Imma check where it is

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  18. how can i find the Advance Setup ? im using SMADAV antivirus

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  19. still my blue stacks ... SIGN IN ... Coudn't Sign In --- please help me....

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  20. Can you Help me with this problem? I know it's not with the topic but maybe you could help?
    It says "There was a problem communicating with Google servers,try again later."
    Thanks

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  21. For those having still problem with bluestack please kindly check your antivirus software. It must be due to your antivirus blocking the connection. Try fix 2. If still can't. Imma check. For that I need more details about your pc and version of bluestacks and antivirus. And currently my pc is sent to repair and as soon as its gets back I'll check it for ya. No promises though

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  22. I have systematic endpoint protection, and i cannot find where to do this in the systematic application. I have tried many different things, and even another android emulator, and it still doesn't work if you can help me please reply

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    Replies
    1. My mobo is still not back yet. I'll check once my pc comeback. Also pls provide your system configuration

      Delete
  23. can you solve the problem for avast antivirus...........

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  24. Turning off real-time protection in windows defender worked!!!!!!!!!! THANK YOU!

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  25. How do you do this in Kaspersky Total Security 2016???

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  26. well, the problem is I can't go to advance set up since the antivirus is password protected and no one knows the password :(

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  27. I am using Kespersky , How to get solution ?

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    Replies
    1. To locate settings settings check here
      http://support.kaspersky.com/11156#block4

      Then you need to manually exclude bluestacks like i showed it in the guide. It may look different on your Antivirus

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    2. Hello, how do I access Bluestacks settings without uninstalling?

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    3. what do you mean? yo don't need to uninstall bluestacks to access settings

      Delete

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